Fields
The methods and concepts we use can be applied to a wide range of fields. In this section, we’ve pulled together methods and concepts that are especially useful for particular fields.
Requirements and data collection: Finding out what people really want or believe, with particular reference to things they find difficult or impossible to put into words. This section includes a framework for matching types of knowledge onto appropriate methods, and tutorials on those methods.
Design: Finding out what clients really want (and why it’s so difficult to find that out); what user-centred design and person-centred design are, and how to make best use of them; human factors, and more.
Representation: Ways of representing knowledge and information, to give new insights and to reduce misunderstandings.
Human error
Education theory and practice: Types of knowledge, and their implications for teaching, learning and knowledge infrastructure.
Academic skills: Research methods, academic writing, doing literature reviews, and more.
Handling knowledge
Some examples